Nanny 

A nanny provides personalised childcare, supporting children’s daily needs and development within a private household.
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Live-in Nanny:

• Lives with the family

• Provides flexible, full-time childcare

• Supports daily routines and light child-related tasks

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Live-out Nanny:

• Works during agreed hours, lives separately

• Focuses on childcare during working hours

• Handles school runs and activities

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Night Nanny:

• Provides overnight care for newborns

• Handles feeding, soothing, and changing at night

• Supports safe sleep routines

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Travel Nanny:

• Travels with the family

• Offers consistent childcare on trips

• Adapts to different environments and schedules

              Maternity Nurse

A Maternity Nurse is a highly experienced newborn specialist who provides expert support to families during the crucial first weeks or months following the birth of their baby. Each maternity nurse is self-employed and offers her services based on her own availability and preferences. This means they may work hourly, daytime, overnight, or provide 24-hour live-in care, tailored to the unique needs of the family and the nurse.

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Responsibilities

A maternity nurse’s role is comprehensive and tailored to ensure the well being of both baby and parents. Their typical duties include:

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• Establishing and supporting feeding routines, whether breastfeeding, bottle feeding, or expressing milk

• Creating healthy and consistent sleeping patterns for the newborn

• Advising on all aspects of baby care, including bathing, changing, and hygiene

• Washing, sterilising, and maintaining feeding equipment such as bottles and pumps

• Monitoring the baby’s health and development, ensuring a safe and nurturing environment

• Supporting and guiding parents through the early challenges of newborn care, providing reassurance and practical advice

• Ensuring safe sleep practices and a secure environment for the baby

• Helping to establish routines that promote the baby’s comfort and wellbeing

• Liaising with healthcare professionals when necessary, and following medical advice

• Some maternity nurses also provide overnight care and monitoring to help families get restful sleep

• Some offer specialised care and advice for common newborn concerns such as reflux, colic, trapped gas, and positional plagiocephaly (flat head syndrome)

                 Sleep trainer 

A sleep trainer (or sleep consultant) is a specialist who helps families improve their baby’s or toddler’s sleep habits through gentle, structured routines.

They assess the child’s sleep environment, habits, and family routines, and create a personalised plan to encourage longer, healthier, and more independent sleep — always in a way that aligns with the family’s parenting style.

Common Tasks:

• Assessing current sleep patterns and issues

• Creating a personalised sleep plan

• Establishing bedtime and nap routines

• Supporting parents through sleep training methods

• Advising on sleep environment, feeding schedules, and wake windows

• Offering reassurance and guidance throughout the process

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Support Options:
1. In-person support
The sleep trainer comes to your home to observe routines, implement the plan, and offer hands-on support, usually over one or several nights.

2. Virtual support
The sleep plan is delivered via email, with follow-up by phone, WhatsApp, or video call. The consultant guides and adjusts the plan remotely over a set period (usually 3–14 days).

                  Governess

A Nanny-Governess is a highly educated childcare professional who combines the nurturing care of a nanny with the educational focus of a governess. This dual role is ideal for families who value both emotional support and academic development within the home environment.

While a nanny primarily focuses on daily care and routines, a nanny-governess goes a step further—playing an active role in the intellectual, social, and cultural growth of the child. These professionals are often qualified in education, languages, or early childhood development and are particularly well suited for school-aged children.
 
Key Responsibilities:

• Providing high-quality care while promoting manners, discipline, and independence

• Supporting academic learning through tutoring, homework help, and educational play

• Teaching languages, reading, writing, and numeracy as appropriate to the child’s level

• Organising structured activities, outings, and cultural experiences

• Liaising with schools and parents to ensure continuity in the child's education

• Instilling strong values, etiquette, and confidence

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A nanny-governess may work live-in or live-out, depending on the family’s preferences, and is especially popular in VIP or international households that prioritise a well-rounded, enriching upbringing for their children.

      Private Chef / Cook

A Private Chef is a highly skilled culinary professional who provides tailored, restaurant-quality meals within a private household. They are responsible for designing menus that reflect the family’s tastes, dietary requirements, and lifestyle—often with a focus on nutrition, presentation, and high-end ingredients. Private chefs typically manage the full kitchen operation, from sourcing ingredients to preparing, plating, and serving meals, while maintaining impeccable cleanliness and organisation.
 
A Cook may offer more informal but equally essential support in the kitchen, preparing family-style meals on a regular basis. Cooks often handle everyday cooking needs, including batch cooking, meal prep, and accommodating special diets or allergies. They may also assist with light household tasks, shopping for groceries, or preparing meals for children or staff.
 
Private Chefs and Cooks may work on a live-in or live-out basis, depending on the family's needs.
Some are also available to travel with families, ensuring consistency, comfort, and personalised dining experiences wherever they go.

 

            Private Chauffeur

A Private Chauffeur provides safe, punctual, and discreet transportation for individuals, families, or executives. More than just a driver, a professional chauffeur ensures a smooth, comfortable experience while maintaining the highest standards of etiquette, reliability, and confidentiality.

Chauffeurs are responsible for planning routes, maintaining the vehicle in pristine condition, and adapting to the client’s schedule with flexibility and professionalism.
 
Key Responsibilities:

• Driving children to and from school, activities, or appointments

• Transporting family members or guests to meetings, events, or airports

• Running errands or handling personal deliveries

• Ensuring the vehicle is clean, fuelled, and well-maintained

• Providing a calm, secure, and professional presence at all times
   

Chauffeurs may work on a live-in or live-out basis, depending on the family’s needs.
Some are also available to travel with the family, offering dependable transportation across cities, countries, or even internationally.

      Personal Assistant (PA)

A Personal Assistant (PA) provides high-level organisational and administrative support to individuals, families, or households, helping to manage both professional and personal responsibilities with efficiency and discretion.

A PA acts as the right hand to the principal, handling a wide variety of tasks to ensure their day-to-day life runs smoothly. This role is ideal for busy professionals, high-profile individuals, or families who require a reliable and proactive point of contact to streamline operations and reduce stress.
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Key Responsibilities:

• Diary and calendar management

• Booking travel, appointments, and reservations

• Handling correspondence, calls, and emails on behalf of the principal

• Running personal errands and managing shopping lists

• Coordinating events, meetings, and household logistics

• Liaising with household staff, schools, and external providers

• Maintaining confidentiality and professionalism at all times

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Personal Assistants can work live-in or live-out, and many are available to travel with the client for business trips, holidays, or seasonal stays abroad, providing continuity and trusted support wherever they are needed.

        House Manager 

A House Manager plays a vital role in the smooth and discreet running of a private household. Acting as the central point of coordination, they ensure that every aspect of the home is meticulously managed to the highest standard.

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This role is particularly suited to households with multiple staff members, complex schedules, or high expectations of service and organisation. A House Manager brings structure, reliability, and calm efficiency to a busy home environment.

Typical responsibilities include:

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• Overseeing and managing household staff

• Liaising with contractors and external service providers

• Managing household budgets, expenses, and inventories

• Coordinating maintenance, repairs, and day-to-day operations

• Organising events or family gatherings within the home

• Ensuring the residence is always presented to an impeccable standard

• Acting as a trusted point of contact for the principals​

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With a keen eye for detail, excellent organisational skills, and the utmost discretion, a professional House Manager provides peace of mind and ensures that the household operates seamlessly.

                       Butler

A Butler is a highly skilled and experienced household professional who provides exceptional service and management within a private residence. Acting as the epitome of discretion and professionalism, the butler oversees formal hospitality, household staff coordination, and the seamless running of daily operations to the highest standards.

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Butlers ensure impeccable service during events and family occasions, manage inventories such as fine wines and silverware, and attend personally to the needs and preferences of the family and their guests with grace and efficiency.

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Key Responsibilities:

• Greeting and attending to guests with polished etiquette

• Managing and supervising household staff

• Overseeing formal dining service and table settings

• Maintaining household inventories and supplies

• Organising private events and special occasions

• Handling confidential requests with discretion and tact

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Butlers can work on a live-in or live-out basis, depending on the household’s requirements. Many are also available to travel with families, providing trusted and consistent support during holidays or business trips.

                       Cleaner 

A private cleaner is a trusted professional responsible for maintaining the cleanliness, order, and overall presentation of a private household.
They ensure the home is kept immaculate, well-organised, and welcoming at all times, providing a discreet and reliable service tailored to each family's lifestyle.

Typical responsibilities include:
• Daily or weekly cleaning routines
• Deep cleaning of kitchens, bathrooms, and living areas
• Dusting, hoovering, mopping and polishing surfaces
• Changing bed linens and caring for delicate fabrics
• Washing and ironing clothing, linens, and household items
• Organising storage spaces and tidying communal areas
• Monitoring and replenishing cleaning supplies

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Cleaners can work on a part-time or full-time basis, and may be hired for live-in or live-out roles.
Some may also be willing to travel with the family, depending on individual arrangements.

             Private Security

We introduce highly trained, SIA-licensed security professionals to private households, estates, and high-profile individuals seeking discreet, reliable protection.

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Our candidates include:
• Close Protection Officers (bodyguards)
• Residential Security Personnel
• Security-trained Chauffeurs
• Event and Travel Security Specialists

All individuals we recommend are independently licensed by the Security Industry Authority (SIA) and have prior experience working with UHNW clients, celebrities, diplomats, and private estates.

They uphold the highest standards of discretion, professionalism, and situational awareness.

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Please note: Top Hat Nannies Ltd acts solely as an introduction agency. We do not employ or manage security personnel directly, and all contractual and legal arrangements are made between the client and the candidate.

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Some candidates may be available for international travel, live-in positions, or rotational security placements, depending on your specific requirements.

              Household Couple

A Household Couple is a professional, live-in duo—often partners or spouses—who work together to manage the smooth running of a private household, estate, or second home. Their complementary skills allow for efficient, multi-functional support tailored to the needs of the family.

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This versatile arrangement is ideal for larger homes, rural properties, or families who prefer a discreet, self-sufficient team.

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Typical responsibilities may include:

• Housekeeping and deep cleaning
• Family cooking or formal meal preparation
• Driving and vehicle maintenance
• Gardening and groundskeeping
• Laundry and wardrobe care
• Property maintenance and repairs
• Pet care and travel support
• Security and house-sitting during absences

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Each Household Couple brings a unique set of skills, and placements are tailored to suit the specific lifestyle and requirements of the client.

Most couples live on-site in private staff accommodation and may be available for travel, seasonal contracts, or long-term permanent roles, depending on your preferences.