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 Privacy Policy – Top Hat Nannies Ltd.

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Effective Date: 02/10/2025
 

Top Hat Nannies Ltd. respects your privacy and is committed to protecting the personal data of our clients, candidates, and website users in accordance with the UK GDPR and other applicable data protection laws.

 

1. Who We Are​

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2. What Personal Data We Collect

We may collect and process the following personal data:

  • Clients (families): name, address, email, phone number, household details, payment information.

  • Candidates (nannies / staff): name, contact details, CVs/resumes, employment history, professional references, DBS checks (criminal records), qualifications, and other relevant information.

  • Website users: IP address, browser type, cookies, and other information submitted via contact forms.​

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3. How We Use Your Personal Data

We use personal data for the following purposes:

  1. To introduce candidates to families for childcare and household staffing.

  2. To process payments and manage invoices.

  3. To verify candidate suitability (including DBS and references).

  4. To communicate with clients, candidates, and website users regarding our services.

  5. To comply with legal obligations (e.g., employment law, tax requirements).

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4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: where candidates or clients have agreed to provide their data.

  • Contractual necessity: to provide staffing services between candidates and clients.

  • Legal obligation: to comply with statutory requirements (e.g., DBS checks, taxes).​

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5. How We Protect Your Data

  • Personal data is stored securely using password-protected systems or secure physical storage.

  • Access is restricted to authorized personnel only.

  • We implement technical and organizational measures to prevent unauthorized access, loss, or misuse.

 

6. Data Retention

  • We will retain personal data only as long as necessary for the purpose collected or to comply with legal obligations.

  • Candidate DBS checks and references will be stored securely for the minimum period required and deleted afterward.

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7. Your Rights

Under UK GDPR, you have the right to:

  1. Access your personal data.

  2. Correct inaccurate or incomplete data.

  3. Request deletion of your personal data (“right to be forgotten”).

  4. Restrict processing of your data.

  5. Object to processing where applicable.

  6. Data portability: request a copy of your data in a structured, machine-readable format.

To exercise these rights, contact us at: concierge@tophatnannies.com. We will respond within the legal timeframe.

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8. Sharing Your Data

We may share personal data with third parties only where necessary, such as:

  • DBS / background check providers.

  • Accountants or payroll services for legal compliance.

  • Other service providers strictly for the purpose of providing our services.

We never sell personal data to third parties.

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9. International Transfers

We do not transfer personal data outside the UK or European Economic Area.

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10. Changes to This Privacy Policy

We may update this policy periodically. The updated version will be posted on our website with the effective date.

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✅ Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: concierge@tophatnannies.com
Company: Top Hat Nannies Ltd.

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